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Explore ICCaaS(ContactCenterAsService)

Empoweringcustomerexperienceand agents' productivity through innovativecallcentersolutions

Shift to cloud based hosted unified communications, PBX or telephony system for a versatile, affordable, and feature rich phone system. Say goodbye to costly traditional systems and hardware. Perfect for businesses for all sizes.

What is SIPPALSCC?

SIPPALSCC – Call Center Software is an automated system that helps to manage the communication between agents and customers. Call centers require to handle a large volume of calls; hence streamlined communication is necessitated to deliver improved customer services. Call center software offers varied features and functionality with the secured business operations for the flawless conversation with the customers. Mostly, your agents are solving the customers’ queries or guiding them to perform intended actions.

SIPPALSCC inbound and outbound call center software are designed to provide seamless end-to-end business communication. We aim at providing industry-best call center software with state-of-the-art features to promote business communication.

Embrace Boundless Communications

Easy to use, optimal, and scalable, Yeastar P-Series Phone System reinvents how business connects by converging calling, meeting, omnichannel messaging, integrations, and more in one simple solution, breaking down the boundaries of distance, platforms, and systems.
  • The easiest phone system you’ll ever set up and manage
  • Full unified communications, anywhere, any device
  • Flexible cloud and on-premises deployment options
  • Powerful 3rd-party platforms & tools integration
  • Interoperable with IP phones & SIP trunks of your choice

More in One. AnyDevice.Anywhere

With our user-friendly Linkus UC Clients, get a world-class phone system inside a single app, from virtually any device.

All office extension features

Handle calls, chat with teams, audio/video conference, check colleagues’ presence, listen to call recordings, check voicemails, see call logs, and more, in one simple app.

All contacts in one place

With PBX-native contact management, intuitive phonebooks, and cross-system contacts synchronization, manage all your contacts in one place.

Easily switch devices

Use the app on your web, mobile, or desktop and filp calls seamlessly between devices in one tap. All data are in sync.

Elevated Team and Customer Experience

Empower your teams with innovative features purposely-built for business efficiency and productivity.
Call Operator Panel
✔ Visualize your active & waiting inbound and outbound calls in one-web-based panel.
✔ Drag and drop to dispatch incoming calls to extensions, ring groups, and queues based on real-time availability.
Easy Video Conferencing
✔ Schedule, host, or join a meeting from anywhere instantly and securely, right from your web browser.
✔ Enhanced collaboration with HD audio and video, in-meeting chat, screen sharing, and more.
Rich Call Center Features
✔ Speed up support, improve customer experience, and track your agents performance with ease.
✔ Power-packed with advanced Queue Panel, Wallboard, SLA monitoring, Call Center Reports, and more.

Powerful Integrations,
Streamlined Workflows

Easily streamline your workflows and empower your teams with ready-made integration with Microsoft Teams, popular CRMs, helpdesks, hotel PMS, and other business platforms.

You also get the ultimate flexibility to build your own with our open APIs.

Easy,Flexible,and Adaptableto Your Needs

Easy to use & Scalability
01
Set up in minutes with an intuitive web GUI using point-and-click configuration. Future-proof your system with easy user scalability and seamless growth as your business evolves.
Broadest Endpoint Supports
02
Pre-built IP phone auto provisioning supports 270+ models, including Yealink, Fanvil, and others. This ensures smooth integration with your system.
SIP Trunk Interoperability
03
Select your preferred phone service with proven interoperability. Our system supports SIP/PSTN/ISDN trunks and is certified with over 120 ITSPs globally.
Remote Access Service
04
Provide a consistent in-office communication experience with secure and hassle-free remote access. This ensures seamless connectivity for all users, anywhere.
Remote Management
05
Allows Yeastar partners to manage and provision customer-premises Yeastar PBXs remotely and securely. All actions are handled from a single, unified platform.
World-class Reliability
06
Built on usability, scalability, and security, with a reputation for excellence and a “100% recommended to a friend” endorsement. Enjoy top-tier performance and reliability.
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